At checkout you will be prompted to choose a shipping method for your product(s). Your total shipping charges will automatically compute during checkout prior to completion of your order.
If you choose to expedite your shipping method, your order must be received and clear credit authorization by 10am CST or your order may not be processed until the following business day. Business days are Monday-Friday, excluding federal holidays within the United States.
Essick Air Products does not ship to P.O. Boxes.
Essick Air Products will ship to Alaska or Hawaii. Please call 1-800-547-3888 for special freight rates.
Most orders are transmitted almost immediately to our warehouse, where it is processed very quickly and shipped out. Please see our Returns Policy for more detailed information.
After you place your order, you'll receive emails about your order. Below are examples of emails you might receive:
The following payment options are available to you on www.essickair.com:
A: Essick Air offers returns for all products purchased on www.essickair.com excluding your shipping charges. A 15% restocking fee will be applied to the Essick Air return. You may return your purchase within 30 days from date of purchase for a refund.
A: You are encouraged to email info@essickair.com or call customer service at 800-547-3888 (M-F, 7am – 6pm CST) before returning product to the retailer.
A: No, unfortunately any purchases over a year old will not be eligible for a refund.
A: No, Unfortunately Essick Air does not accept online exchange requests. However, our customer service representatives will be happy to assist with your return and place a new order over the phone.
A: Please email info@essickair.com or call customer service at 1-800-547-3888 (M-F) 7 am – 6pm CST.
A: Your sales receipt is required as proof of purchase for all warranty claims.
A: The Product is warranted against defects in workmanship and materials from date of sale on factory installed components as listed below:
The warranty does not apply to damage from accident, misuse, alterations, unauthorized repairs, unauthorized use, mishandling, unreasonable use, abuse, including failure to perform reasonable maintenance, normal wear and tear, nor to the equipment or products being improperly installed or wired or maintained in violation of the Owner’s Manual.
A: Warranty applies only to the original purchaser of the product when it is purchased from Essick Air on one of our authorized retailers/dealers.
A: The warranty will be null and void if purchaser attempts to repair or replace any parts which are mechanical or electrical.